Contact us

Our hotline is available every day from 10 AM till 5 PM.

Phone:+32 (0) 50/61.22.37

Contact our hotline

Shipments and returns

Your pack shipment

Packages are generally dispatched the wednesday after receipt of payment and are shipped via bpack World Business from bpost with tracking. We will provide you with a link to track your package online.

Shipping fees include handling and packing fees as well as postage costs. Transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.